Send Word Now Is First Notification Provider to Offer 100% Uptime Guarantee
NEW YORK, NY - January 26, 2011. Send Word Now, the leading worldwide provider of emergency notification and incident management services, announced today that it is the first provider in the on-demand notification industry to offer a 100% uptime service level guarantee.
"We are very excited to offer this new stamp of confidence to our customers," said Tony Schmitz, President and CEO of Send Word Now. "At Send Word Now, we are fully committed to providing our clients with the absolute best service in the industry. We know the difference between 99.99% and 100% is significant when you are sending a critical alert."
Under the new service level agreement, Send Word Now guarantees that its service will be available 100% of the time, twenty-four hours a day, three hundred and sixty-five days a year with no exceptions.
"Our confidence in our infrastructure and reliability is such that we are willing to stand behind our service 100%," continued Mr. Schmitz. "We are proud to be the only company in the industry to be able to provide this level of assurance, and our new guarantee is just another step in our promise to always put our customers first."
About Send Word Now
Send Word Now is the leading provider of on-demand alerting and incident response services for both routine and emergency communication. The easy-to-use, web-based emergency notification service is used by government agencies, municipalities, universities, non-profit organizations and businesses, including many Fortune 500 companies, to ensure fast, effective, two-way communication in real-time. Send Word Now's Alert Tracer® provides a full audit trail of messages sent and received for after-action reporting and follow-up. Designed to reach anyone, anywhere, anytime, with any device over any type of connection, Send Word Now's mass notification system is capable of transmitting hundreds of thousands of voice and text messages in minutes. The company is headquartered in New York City. Visit our website at http://www.sendwordnow.com or email us at email@example.com.