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Security Playbook: The Cleveland Browns Use Send Word Now
In addition to calling plays on the field, the Browns are communicating with
their players and staff off the field with the Send Word Now Alert Service.
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Lewis Merletti, Executive Vice President and head of security for the Cleveland Browns, and former Director of the United States Secret Service, has learned from experience that rapid, reliable communication is essential to any security operation. With the SWN Alert Service in his playbook, Merletti can communicate with 150 organization members, including the Browns’ 53 professional football players. Coordinating the logistics for travel, in addition to keeping players, fans, and staff safe, was a constant challenge before Send Word Now.
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