Energy And Utilities Emergency Notification

Productivity in the field and safety in the plant are equally urgent concerns for energy and utility companies. Field and mobile workers are the backbone of the industry’s workforce, and mobilizing this workforce with maximum efficiency is essential to company performance. Now, more than ever, companies are also on high alert for physical security breaches in power plants and across the energy grid. Timely, effective, documented communication is essential to both field force mobilization and physical security.

For everyday communications and in emergency situations, companies must be able to reach hundreds and even thousands of field-based workers in a short period of time. Industry analyst reports have confirmed that messaging services are far more cost-effective and efficient than email for quickly informing and coordinating field workers. This is especially true because of the ability to use any type of handheld device, including pagers and cell phones, instead of being dependent on providing and maintaining specialized, expensive equipment for every field-based worker.

To improve customer service, utilities can communicate with customers using their mobile devices in order to provide service and repair updates during a power outage or a disruption of service.

Energy and utility leaders around the world depend on Send Word Now for on-demand alerting and response services to instantly reach any user, anytime, anywhere with any device. Send Word Now provides the ability to coordinate, expedite and document communication across a large, mobile workforce and get information to all the right people in the event of a crisis.

Click here to learn more about how SWN’s SWN Alert Service and other Send Word Now services are helping energy and utility companies with field force mobilization and dispatch, crisis communications, business continuity and security.

Fill out a short contact form to speak to a Send Word Now emergency notification expert.