Field Force Mobilization / Resource Mobilization

Organizations that depend on field-based workers find it tremendously challenging to communicate with a highly mobile, dispersed workforce at a moment’s notice. Efficient field force mobilization, or dispatch, is critical for everyday operations as well as emergency situations. Efficient mobilization translates to lower operating costs, improved customer service and satisfaction, and faster response to crisis situations. Industry analyst reports have confirmed that messaging services are far more cost-effective and efficient than email for quickly informing and coordinating field workers. Use SWN Alert Service for:

Communicating alerts to field-based workers without buying specialized, expensive
communications devices for field personnel.
Sending alerts to any type of device, including cell phones, pagers, and PDAs.
Documenting acknowledgements for auditing, compliance and debriefing.
Integrating with existing scheduling and other personnel systems.
Extending on-demand alerting and response to Treo and Blackberry devices
using SWN Mobile Services.