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Financial service companies depend on swift and clear communications to conduct time-sensitive transactions with customers and key internal personnel. They also depend on communications to respond swiftly to security breaches and other crises in order to protect the assets — and confidence — of their clients and customers. Instant, interactive communications is critical to any financial institution dealing in time-sensitive transactions. On-demand alerting and response services facilitate this communication with executive roll calls and timely exchanges between brokers and customers. In addition, faced with an emergency situation, such as a power outage or security threat, financial service companies have an urgent responsibility to reach hundreds and even thousands of people in a short period of time in order to ensure continuity of operations, protect customer assets, and meet and document regulatory requirements.
Leading financial services firms, including insurance, banks, and exchanges around the world, depend on Send Word Now for on-demand alerting and response services to instantly reach any user, anytime, anywhere with any device. Send Word Now provides the ability to expedite time-sensitive, interactive communication with customers and help ensure business continuity in the event of a crisis. Companies like AXA Financial as well as high-volume exchanges such as the Chicago Board Options Exchange use Send Word Now. Click here to learn more about how SWN’s SWN Alert Service and other Send Word Now services are helping financial service companies to facilitate customer communications and help ensure business continuity and security.
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