OnSolve’s chief product officer, Daniel Graff-Radford, recently interviewed with SDM Magazine to discuss how mobile and integrators are a driving force behind today’s mass notification systems.
Whether choosing to go mobile or become a hard-wired hybrid, here are three ways mass notification systems are changing rapidly.
1. Mobile Integration Success
Mobile integration allows emergency communication to take place across a larger network. Emails, social media, texting and other forms of mobile communication can be achieved all at once using wireless. As a result, you have the potential to communicate with more people in a shorter span of time.
Yet mobile communication is not always perfect, especially in the case of a large-scale emergency or a cyberattack. The best move? Pursue IP wireless. This gives the organization much-needed control over the network. An organization can structure and prioritize emergency notifications based on the event type and its location This integration provides mobile accessibility with the security associated with analog.
2. Hybrid Communications Solutions
In some instances, an organization may need more than just wireless capabilities for communication. This is where the needs assessment comes into play. When using integrators and establishing a mass notification software system, it’s important to identify all possible needs and requirements. Once that’s complete, the goal is to choose an array of solutions, ranging from hard-wired to wireless, that accommodate the environment for communications.
In addition, integrators are moving to cross communicate over different notification channels. By using a variety of communication methods, your mass notification system should be set up to improve collaboration by connecting with individuals in more than one manner. This also reduces the risk of dependency on a single channel for communications in an emergency. Ultimately, this makes the most out of integrated communications networks and ensures all parties are provided with the information they need more rapidly.
3. Predicting Future Needs
According to Graff-Radford, “It’s important for integrators to not only think through their most immediate use case but to be predictive where possible about future needs.” So how do organizations achieve this goal? By analyzing the organization’s overall growth strategy.
Is the organization planning to expand to other geographic areas, such as new urban areas or overseas? That would create an entirely new area of security risks and potential needs. Is the organization planning to increase cloud storage or expand its physical location? These are key factors to consider in predicting future needs.
By continuously matching an organization’s growth trajectory with its mass notification system deployment, the technology remains on-point with the organization’s needs. As Graff-Radford explains, “This helps ensure integration with vendors with functionality that will support all needs over time. This ensures that technology solutions remain scalable and manageable.”
Learning More About Mobile and Integration
For emergency notification professionals and organization leaders who want to maintain the most effective mass notification systems, the goal is to stay abreast of the latest technologies and information. Start by reading the full article and interview with Graff-Radford in SDM Magazine. To learn more about OnSolve’s mobile and integration offerings, please contact us today!