Send Word Now: The Leading Worldwide Provider of Enterprise Communications Services

Send Word Now is the leading worldwide provider of enterprise communications services. Our easy-to-use, web-based and mobile solutions are deployed by businesses, government agencies, universities and non-profit organizations to ensure fast, effective communication when it is needed the most.

Send Word Now was founded in 2001, by a group of individuals who recognized the need for immediate, reliable and multimodal crisis communications after the tragedies of September 11, 2001. Since that time, organizations across the globe have faced a multitude of natural and man-made disruptions, creating a heightened focus on business continuity, regulatory compliance, security and the ability to audit information flow.

Further, today’s borderless business environment and increasingly mobile workforce have surfaced new needs for operations-focused communication and collaboration. Send Word Now is successfully transforming the way organizations communicate globally, both for emergency situations, and for every day, time-sensitive interactions.

Our enterprise-class emergency notification system is capable of transmitting tens of thousands of voice and text messages in minutes, while providing a full audit trail for after action reporting and follow-up. Our mobile conferencing, collaboration and workflow solutions keep employees informed and connected to the people and information they need. And, everything is backed by our 100% Uptime reliability guarantee, and unmatched 24x7x365 customer support.

In emergencies, or every day. When rapid, effective communication is essential for success, rely on Send Word Now for innovative, secure and reliable notification and collaboration solutions.

Meet The Team

Tony Schmitz

President and CEO

Alex Tsepetis

Chief Technology Officer

Christine Dye

Chief Financial Officer

Marnie Barber

Chief Product Officer

Lorin Bristow

Chief Sales & Marketing Officer

Michelle Northrop

Senior Vice President of Global Customer Support

Shannon Bailey

Senior Vice President, Global Account Management

Lisa Eifert

Senior Vice President, Marketing

Board of Directors

Tony Schmitz

President and CEO, Send Word Now

Tony Schmitz has been an advisor to Send Word Now since 2004 and joined the board in early 2007; he brings nearly twenty-five years of experience as a successful entrepreneur, investor and technologist to the company. He was appointed to the position of CEO in late 2007.
Schmitz has been an entrepreneur and executive since 1983, focused primarily on creating and building value for technology companies. Mr. Schmitz was a founder/principal of three technology companies that were acquired by publicly traded companies.

Most recently, Schmitz was the founder/CEO of Insight First, a web analytics firm, that was acquired by 24/7 Real Media in January 2003. After the sale, Schmitz was President and CTO of 24/7’s Technology Division. Schmitz joined 24/7’s Board of Directors in October 2004 and remained on the Board through July 2007 when the company was sold to WPP.

In October 2004 Schmitz was a founding General Partner of Pine Street Capital Partners, a New York-based private equity firm where he remains a Managing Director. Schmitz is also on the board of, a New York City-based real estate web portal.


Chief Operating Officer, Palisade Capital Management

Jeffrey Serkes is Chief Operating Officer of Palisade Capital Management. He Joined Palisade Capital in February 2007 and is a Principal and member of the Investment Policy Committee.

Prior to joining Palisade, he was Senior Vice President & Chief Financial Officer of Allegheny Energy, Inc. from 2003 to 2006. From 1994 through 2002, Mr. Serkes was at IBM Corporation, where he served as Vice President & Treasurer and Vice President, Finance, Sales & Distribution.

Prior to IBM, he worked in a variety of treasury and finance positions with RJR Nabisco, Inc. and the Dun & Bradstreet Corporation.

Mr. Serkes received his MBA. in Finance from the Rutgers Graduate School of Business, where he currently serves on the Board of Advisers, and his BBA in Accounting from The George Washington University.


Chairman and Co-Founder, QED Technologies, Inc.

Lowell Mintz is one of Send Word Now’s lead investors. Mr. Mintz currently is Chairman and Co-Founder of QED Technologies, Inc., a Rochester, NY manufacturer of patented finishing equipment and software for the high-end optics industry. He also is Chairman and owner of Byelocorp Scientific, Inc., dealing with non-proliferation defense conversion and transfer of scientific technology from the former-Soviet Union.

He co-founded and previously co-owned LMF Servizi Finanziari SA, a Swiss financial company; BelOMA-BSI JV a Belarusian optical company; Supcodue srl, an Italian petrochemical equipment engineering and manufacturing firm; and Byelkamit JV, JSC, a Kazakhstani petrochemical equipment manufacturer.

He is senior partner in Mintz & Co., a privately held investment and trading company. He also owned and operated a commodity futures floor brokerage firm for 25 years.

Previously, Mr. Mintz was Chairman of the Board of Governors of Commodity Exchange, Inc. He is still a member of both New York futures exchanges.

Mr. Mintz earned a BA from Rollins College.


President, Unisys Global Industries

Brian Maloney has most recently taken on a role with Unisys Corp. (NYSE:UIS) as president of Unisys Global Industries, a new organization that will combine the company’s global financial services, commercial and public sector businesses. Mr. Maloney previously served as the Chief Operating Officer of Perot Systems from March 2002 until October 2004. During his tenure with Perot, Mr. Maloney had responsibility for the company’s market-facing activities including its major vertical industry concentrations: financial services, healthcare, industrial services and strategic markets, its global infrastructure support unit, its India-based software development and maintenance unit, its BPO unit and its consulting business. He directed the Perot Systems operations across all 40 countries in which the firm conducted business.

Mr. Maloney joined Perot Systems after 24 years with AT&T, where he served as Senior Vice President of AT&T, and President and CEO of AT&T Solutions, the multi-billion dollar networking professional services and outsourcing arm of AT&T.

Mr. Maloney serves as a director of Globecomm Systems, Inc. (NASDAQ: GCOM) where he is the chairman of the Nominating and Governance Committee and a member of the Audit and Compensation Committees. He is also a director of VisionTEK, a privately held information technology company, an advisor to Tech Mahindra, an India-based software development firm, and an advisor to Aregea, Inc., an outsourcing advisory firm. In addition, he is the Vice Chairman of the Board of the Thomas Edison State College Foundation in New Jersey and a director of The Boy Scouts of America – Greater New York Council.

Giving Back

Send Word Now is honored to support the following not-for-profit organizations that are making a world of difference.

Warriors on Wheels

Founded by Ned Norton, a CNN Top 10 Hero of 2014, Warriors on Wheels helps people with disabilities gain physical...

The Dragonfly Foundation

The Dragonfly Foundation provides distractions from the emotional, physical and financial toll of cancer and bone marrow transplants, as well...

Elevate New York

Elevate New York is a NYC Department of Education youth development program where daily classes teach character quality and life...

Kids Read Now

Kids Read Now was created in 2010 with a mission of eliminating the “summer slide” where students lose as much...

Coaches Versus Cancer

The Coaches vs. Cancer program empowers coaches, their teams, and communities to join the fight against cancer by participating in...

The Timothy J. Coughlin Memorial Scholarship

The Timothy J. Coughlin Memorial Fund awards annual scholarships to academically qualified students with a demonstrated financial need who are...

Memorial Middle School TREP$ Program

The Memorial Middle School of Cedar Grove, New Jersey TREP$ program teaches students about all aspects of business. Children learn...

Maccabi USA

Maccabi USA is a not-for-profit organization with an extensive history of enriching Jewish lives through athletic, cultural and educational programs....

Tipp City Schools

Tipp City Exempted Village Schools and its local community are committed to educational excellence and proud of its students’ achievements...

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Secaucus, NJ 07094





United Kingdom

63 St Mary Axe
United Kingdom


United Arab Emirates

Regus Office No.107
1st Floor, Al Hilal Bank Building, Al Falah Street
P.O.Box 129354 Abu Dhabi, UAE

+971 (2) 493 0293

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