What if you want to tailor what callers hear when they connect? How can you create menus and direct the call flow to meet your needs without expensive and time consuming custom programming?

Our IVR Designer places control of the inbound caller menu in your hands. The easy drag-and-drop online tool allows you to fully customize call flow interactions and user experiences. Such flexibility ensures callers get the precise information they need without frustration and wasted time. Plus, it’s fully integrated with Send Word Now’s Alerting Service.

Empowered Communication

With Send Word Now’s Interactive Voice Response (IVR) Designer you can:

  • Easily create custom menus, menu labels and text-to-speech greetings
  • Control the playback of caller-specific messages
  • Create text-to-speech surveys and capture caller’s touch-tone responses
  • Build decision trees and create links to other IVR menus(s)

Send alerts through virtually any communications device.

Mobile and traditional phones


Short Message Service (SMS)

Desktop alerts

SWN Direct mobile app for recipients

RSS feeds, and more

Why Send Word Now?

Send Word Now’s award-winning mass notification system is proven to help organizations worldwide improve readiness, response and recovery through better communication. Within seconds and from any location, you can send voice, text, email, desktop and other alerts to thousands of people. Just as important, you can get word back to determine crucial next steps, or assess if people are safe and OK.

How Can I Be Sure Send Word Now is Right for My Organization?

Send Word Now offers the easiest, most reliable and most secure mass notification system on the market. Offering a 100% Uptime Guarantee as part of your robust service level agreement, Send Word Now gives you more confidence, better results and greater peace of mind.

When doing a mass notification system comparison, remember that by choosing Send Word Now, you’re aligned with the only mass notification vendor to have an International Affiliate Testing Network in place to monitor ongoing infrastructure capabilities globally.

Powering Emergency Communication For The Best