Most of your contact data is in a database your organization already has, so how do you send critical alerts to those contacts?

Our Web Services API seamlessly integrates your existing solutions with Send Word Now’s award-winning Alerting Service. Now you can maintain your contact data in the system you already use and trigger alerts from existing applications.

Send Word Now’s Web Services API is based on XML and SOAP standards. This means you can integrate solutions you use every day, like business continuity planning, incident management, and human resources applications, with our Alerting Service without changing your current processes or workflow.

Adding, updating, and deleting contact data is made easier through our Group/Contact Management (GCM) API which simply integrates with your human resources data management system. Triggering alerts from your existing applications or tying our Alerting Service to your IT systems with our Alerting API allows you to focus on the crisis at hand.

Empowered Communication

With Send Word Now’s GCM API you can:

  • Create update, and delete contacts and groups
  • Retrieve contact information, group membership lists, and summaries
  • Determine whether a contact exists in the account
  • Determine whether a contact exists in the group(s)
  • Synchronize data at configurable time intervals
  • Maintain your organization’s existing business practices
With Send Word Now’s Alerting API you can:
  • Send emergency or routine notifications
  • Receive notification results for specific recipients or alerts (current and historical)
  • Use Get Word Back for message receipt confirmation
  • Enable on-demand conference bridging
  • Integrate with your IT systems, such as fire and safety systems, facility management systems, and IT helpdesk applications

Send alerts through virtually any communications device.

Mobile and traditional phones


Short Message Service (SMS)

Desktop alerts

SWN Direct mobile app for recipients

RSS feeds, and more

Why Send Word Now?

Send Word Now’s award-winning mass notification system is proven to help organizations worldwide improve readiness, response and recovery through better communication. Within seconds and from any location, you can send voice, text, email, desktop and other alerts to thousands of people. Just as important, you can get word back to determine crucial next steps, or assess if people are safe and OK.

How Can I Be Sure Send Word Now is Right for My Organization?

Send Word Now offers the easiest, most reliable and most secure mass notification system on the market. Offering a 100% Uptime Guarantee as part of your robust service level agreement, Send Word Now gives you more confidence, better results and greater peace of mind.

When doing a mass notification system comparison, remember that by choosing Send Word Now, you’re aligned with the only mass notification vendor to have an International Affiliate Testing Network in place to monitor ongoing infrastructure capabilities globally.

Powering Emergency Communication For The Best