Whitepapers

Overview Brochure | Send Word Now Features and FAQs

Learn the facts about the global leader in enterprise critical communications including a product overview, detailed feature explanations and frequently asked questions. Click Here To Download Article

Article | Cybersecurity in the IoT Era: What All Organizations Need to Know

Here’s a closer look at the “Internet of Things” along with why—despite its many benefits—it also necessitates heightened levels of cybersecurity vigilance for today’s organizations. Click Here To Download Article

Article | Five Things You Need to Know if You’re Using SMS for Emergency Notification

This white paper will briefly explore five things you need to know if you’re relying on text messaging for important messages, and present an alternative aimed at better supporting overall … Read More

Webinars & Videos

Webinar – It Can Happen Here – Active Shooter Events and Your Proactive Response

An active shooter event takes only minutes to occur—and it takes time for police and other first responders to arrive. How you prepare and respond is crucial. Send Word Now has partnered … Read More

Cyber Attack Response Planning: Best Practices For Creating Incident Communication Plans

Every organization faces the threat of a cyber-attack in today’s connected world.  These types of critical incidents can have a profound impact on your business. Are you ready to respond … Read More

Critical Communication for Retailers: A Comprehensive Approach

Creating and implementing a critical communications plan can be a daunting task. For retailers, especially, the task is more complex because of the number of stakeholders and operational risks you … Read More

Case Studies

Cleveland Clinic

How the Cleveland Clinic improved incident response communications as well as day-to-day operations with Send Word Now. Click Here To Download Article

West Jet Airlines

How WestJet Airlines realized improved efficiency and streamlined communication by partnering with Send Word Now. Click Here To Download Article

Foot Locker

How Foot Locker Uses Send Word Now® To Relay Emergency Information Across Facilities and Time Zones to Targeted Groups. Click Here To Download Article

Product Literature

Two-way Alerting for Emergency Operations

During a critical incident, emergency operations teams cannot rely on traditional methods of communication with first responders and key personnel, such as pagers or one-way citizen notification systems. Teams need … Read More

Multi-Language Alerting

Send Word Now understands alerting in a diverse global environment. It’s why we offer the ability to create text-to-speech messages in multiple international languages. Click Here To Download Article

Send Word Now for Oil and Gas Companies

Oil and gas companies produce essential products to meet global demand around the clock every day. Disruptions and safety events must be immediately addressed, with response teams mobilized and customers … Read More