Emergency Communications Network Acquires Send Word Now; Rebranded as OnSolve


Combination of Emergency Communications Network, MIR3 and Send Word Now Establishes OnSolve as a Leading Provider of Software Communications Solutions Focused on Emergency and Mass Notification Systems

ORMOND BEACH, FL— June 5, 2017 –  Emergency Communications Network (ECN), a leading Software-as-a-Service (SaaS) provider of critical event management and emergency notification systems, today announced it has acquired Send Word Now, a global leader in enterprise notification solutions. The combined companies have rebranded as OnSolve.

Through this acquisition and ECN’s 2016 acquisition of MIR3, OnSolve is uniquely positioned to address the accelerating demand for standalone software-based communications solutions, and notification and alerting functionality that can be integrated directly into other critical business systems.

Fueled by an increasingly complex threat landscape and need for reliable risk management and business continuity solutions, the Emergency Mass Notification Services (EMNS) market was $2.2 billion at the end of 2015 and expanding at a 17% compound annual growth rate to $4.9 billion by 2020, as estimated by Frost & Sullivan. The merger of Send Word Now into the OnSolve product set extends the company’s market leadership position and accelerates its ability to capture this projected growth in demand.

The acquisition brings together Send Word Now’s enterprise-class emergency notification system, capable of transmitting tens of thousands of voice and text messages in minutes, with ECN’s advanced emergency communication platform for real-time notification and response. With last year’s acquisition of MIR3 and its ability to enrich enterprise solutions and software with multi-channel and real-time communication functions, OnSolve customers now have a single provider capable of meeting all current and future needs.

“Real-time emergency notification with confirmed delivery and specific response functionality can mean the difference between life and death, significantly reduce costs and damages, and improve revenue and efficiency for customers,” said Wain Kellum, OnSolve CEO. “The combined company serves the majority of the Fortune 500, including 72 of the top 100, and tens of thousands of smaller organizations. Our broad solution offering and experience makes us uniquely positioned to help enterprise, government, and small- and medium-sized business organizations meet evolving business challenges and threats through proven, robust, and innovative emergency and mass notification solutions. We have the resources to invest in our platform, bring together the best software features from each company and meet the evolving market demands.”

“We are excited about joining forces with ECN under the OnSolve name to continue leading the industry,” said Tony Schmitz, CEO at Send Word Now. “Providing the best advanced critical communications and emergency notification systems to our global customer base is our shared goal as we continue to innovate and push for excellence together. I am thrilled and proud to have played a role, alongside my many colleagues, in the success of Send Word Now. With the additional resources available through OnSolve, we will accelerate innovation, deepen customer relationships, and expand strategic partnerships.”

ECN is a portfolio company of Veritas Capital, a leading private equity firm actively investing in software, technology, and communications businesses.

About OnSolve

OnSolve is a leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s cloud-based software communications platform provides seamless and easy-to-deploy solutions for the exchange of critical information among organizations, their people, devices and external entities with use cases designed to save lives, enhance revenue and reduce costs.

The MIR3 solution from OnSolve is the most complete solution available for large enterprises and federal agencies seeking to manage critical events or natural disasters effective through the transmission of critical information and instructions. The company’s CodeRED™ solution provides high-speed notification services capable of reaching millions of people in minutes, and has applied its mission critical capabilities to government, commercial, healthcare and other end markets. In addition, the company offers solutions such as SmartNotice and TelAlert for other specific use cases or companies with less complex notification requirements.

More information can be found on the company’s website at www.onsolve.com.

About Send Word Now

Send Word Now is the leading worldwide software provider of critical communications solutions. The company’s easy-to-use, web-based emergency notification, enterprise collaboration and mobile applications are used by businesses, government agencies, universities and non-profit organizations worldwide to ensure fast, effective, two-way communication when it is needed the most.

Among its many accolades, Send Word Now recently received the DRI Notification System of the Year Award and the BCI Global Continuity and Resilience Innovation Award. It was named a “Leader” in Gartner’s most recent Magic Quadrant for U.S. Emergency/Mass Notification Services. It also won the Small Business Achievement Award from the Department of Homeland Security for its work with the U.S. Federal Emergency Management Agency (FEMA).

Send Word Now and its recently acquired One Call Now group messaging company serve the critical communications needs of more than 30,000 public and private sector organizations around the globe.

About Veritas Capital

Veritas Capital is a leading private equity firm that invests in companies that provide critical products and services, primarily technology and technology-enabled solutions, to government and commercial customers worldwide, including those operating in the aerospace & defense, healthcare, technology, national security, communications, energy, and education industries. Veritas seeks to create value by strategically transforming the companies in which it invests through organic and inorganic means. For more information on Veritas Capital and its current and past investments, visit www.veritascapital.com.