Lessons from Foot Locker: Best Practices for Automated Employee Communications


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Effective employee communication is a challenge for today’s organizations as they face:

  • A more geographically dispersed workforce
  • Email overload
  • Multi-site organizations
  • An increasingly multi-lingual workforce
  • Increased regulatory compliance and documentation

Send Word Now joined forces with long-time client Foot Locker, to present our latest webinar. Foot Locker is a leading global retailer of athletically inspired shoes and apparel. Director of Security, Joe Castellano, will be sharing his stories, experiences and insight on implementing and managing an automated employee communication solution.

In this presentation, we will cover best practices on how to:

  • Respond to emergency situations and ensure everyone’s safety
  • Message your employees the right way to avoid “SPAM” complaints
  • Ensure accurate contact data for employees
  • Address the challenges with updating employee contact data
  • Standardize internal terminology to avoid confusion
  • Limit and control account admins to decrease vulnerabilities
  • Much more!