Successful companies build strong relationships with their customers and stakeholders.

Technology that easily delivers customer centered information, or enables better personal interactions, can play a crucial role in the partner-building equation. Particularly if those technologies are mobile-oriented.

But, how does a company make large-scale, mobile customer interactions easy without spending lots of money on custom development or unpredictable communication fees?

Send Word Now has the solution. The SWN Direct mobile app for recipients, can be branded by companies and downloaded by their customers. Then, companies can send recorded voice messages, text alerts, or even encrypted files directly to customers’ mobile devices without going through telephony carriers or SMS gateways.

And, because the technology uses Internet Protocol (IP) end-to-end, communications are secure, reliable, auditable and much less expensive than traditional methods.

Learn how SWN Direct and the Send Word Now Alerting Service can be used creatively to help your organization build stronger partnerships with its customers and supporters.

Empowered Customer Interactions

With Send Word Now’s Alerting Service.

  • Tailor the SWN Direct mobile app with your company’s unique brand identification
  • Send text alerts to customer devices without the character and formatting limitations of SMS messages (SWN Express Messenger)
  • Send recorded voice alerts that do not incur long-distance charges or international fees (SWN Express Voice)
  • Send encrypted files to the customer while maintaining full version control (SWN LockBox)
  • Allow customers to transfer to your help center with the touch of a button (SWN One-Click Connect)

Send alerts through virtually any communications device.

Mobile and traditional phones


Short Message Service (SMS)

Desktop alerts

SWN Direct mobile app for recipients

RSS feeds, and more

Why Send Word Now?

Send Word Now’s award-winning mass notification system is proven to help organizations worldwide improve readiness, response and recovery through better communication. Within seconds and from any location, you can send voice, text, email, desktop and other alerts to thousands of people. Just as important, you can get word back to determine crucial next steps, or assess if people are safe and OK.

How Can I Be Sure Send Word Now is Right for My Organization?

Send Word Now offers the easiest, most reliable and most secure mass notification system on the market. Offering a 100% Uptime Guarantee as part of your robust service level agreement, Send Word Now gives you more confidence, better results and greater peace of mind.

When doing a mass notification system comparison, remember that by choosing Send Word Now, you’re aligned with the only mass notification vendor to have an International Affiliate Testing Network in place to monitor ongoing infrastructure capabilities globally.

Powering Emergency Communication For The Best