Emergency Notification System

Send and receive critical information rapidly through virtually any device to keep the business moving forward More »

Operational and IT Alerting

Easily integrate collaboration and notification capabilities with your current operations, CRM or IT systems, More »

Customer Interaction

Deploy flexible, ground-breaking mobile solutions to interact with customers and other stakeholders via voice, More »

Mobile Collaboration

Use mobile apps and devices to quickly inform colleagues, rapidly join secure conference calls and easily share More »

SWN Direct: A Revolutionary Mobile App for Recipients

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    One Place for Everything

    SWN Direct lets you deliver secure text and voice alerts straight to a mobile app. It’s easy, reliable and cost-effective.

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    Secure & Flexible Alerts

    Text alerts are encrypted and can include 2000 characters and graphics. Alerts can even “vanish” after reading.

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    LockBox - Easy File Transfer

    Send encrypted documents that can’t be edited. Manage versions, or delete across all devices. You’re in control.

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    Integrated Conference Calls

    Alert recipients can transfer into a conference bridge right from the app. Calls are secure, and there are no variable fees.

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    Geo-Fence Targeting

    Easily select alert recipients by their real-time geographic location without compromising privacy.

Why We’re Different

Unparalleled Reliability

Top-tier, redundant data centers and an industry-exclusive 100% Uptime Guarantee translate into worry-free alerting.

Unmatched Security

DIACAP certification (U.S. Department of Defense) and SSAE 16 SOC 2 compliance illustrate our unrelenting focus on system and data security.

Greater Ease of Use

Send Word Now provides the most intuitive user interface in the industry. Choose from a wide range of options and only see those you need.

Superior Customer Support

Every customer is assigned a dedicated Customer Support Manager (CSM) and given access to live support 24x7x365.

Better International Features

Our solution is designed with the global organization in mind. Multilingual capabilities make it easy to send and receive alerts around the world.

Bolder Innovations

We’re known world-wide for our groundbreaking technology like SWN Direct, our newest mobile app for alert recipients.

Downloads and Resources

Featured Articles

Article | Cybersecurity in the IoT Era: What All Organizations Need to Know

Here’s a closer look at the “Internet of Things” along with why—despite its many benefits—it also necessitates heightened levels of cybersecurity vigilance for today’s organizations.

Article | Five Things You Need to Know if You’re Using SMS for Emergency Notification

This white paper will briefly explore five things you need to know if you’re relying on text messaging for important messages, and present an alternative aimed at better supporting overall … Read More

More Information

Foot Locker

How Foot Locker Uses Send Word Now® To Relay Emergency Information Across Facilities and Time Zones to Targeted Groups.

Oil Refinery

How Send Word Now® is used to Direct Emergency Response and On-Call Activities in a Fast-Paced, Dynamic Environment.

Trading and Investment Firm

How a New York-based trading and investment firm uses Send Word Now® to relay market developments domestically and internationally.

Blog

Three Ps of Emergency Communication Preparedness

As a business resiliency professional, you know emergencies don’t just happen when it’s convenient. They most often occur at the worst possible times – the middle of the night, the...

Look, No Hands! Automating Content-Triggered Alerts for Everyday Operations

In many situations where mass notification is required, there’s no substitute for logging in to an online service and launching alerts manually. However, there are alternative situations where it would be...

Cyber Attacks and Share Price Performance: Assessing the Potential Impact

We often think of the impact of cyber attacks on industry in terms of immediate loss of business continuity: After all, in today’s digital landscape, an internet assault can quickly bring...

The Surprising Truth About Lock Screens

Mobile devices contain some of our most personal information. And yet a shocking number of people fail to take basic steps to secure their smartphones, according to a recent report...

Press Releases

Send Word Now to Exhibit at Disaster Recovery Journal (DRJ) Spring World 2017

Mass Notification Leader Send Word Now to Exhibit at Disaster Recovery Journal (DRJ) Spring World 2017 SECAUCUS, NJ, MARCH 23, 2017 – Send Word Now, the worldwide leader in enterprise communications, including emergency notification...

Joint Webinar by Send Word Now and Disaster Recovery Journal to Focus on Cyber Attack Response Planning

Joint Webinar by Send Word Now and Disaster Recovery Journal to Focus on Cyber Attack Response Planning Cyber security professional Andrew Baker will present best practices SECAUCUS, NJ, MARCH 22,...