Short Message Service (SMS) deliverability can be uncertain in many parts of the world.

International fees can add up for both SMS and voice calls. And, email systems can fail. How can you overcome the expenses and obstacles associated with traditional alerting methods?

SWN Direct delivers results. SWN Direct is a groundbreaking, fully integrated mobile app for alert recipients. The app utilizes Internet Protocol (IP) end-to-end, which allows users to bypass telephony carriers, SMS gateways, etc. and communicate directly over any data network. This eliminates many of the common problems associated with traditional alerting channels, and opens new capabilities like Audience Visibility—the ability to know who is “on-net” and able to receive a message before an alert is sent.

While traditional alerting modalities are still important, SWN Direct adds an unprecedented new, secure and resilient way to engage recipients on the go.

What You Can Do

With the key capabilities included in SWN Direct you can:

SWN Express Messenger
  • Send text alerts to mobile devices with up to 2,000 characters
  • Control text fonts, colors, etc. with Rich Text/HTML
  • Add images or video to text alerts
  • Enhance security with encrypted text alerts
  • Improve privacy and control by setting messages to “vanish” once they are read
  • Eliminate SMS fees
SWN LockBox
  • Push essential documents to recipients’ devices
  • Protect sensitive documents with data encryption and app passwords
  • Ensure recipients have the correct document with full version control
  • Easily wipe devices of stored documents when employees leave or devices are lost
SWN Express Voice
  • Deliver voice alerts directly to the mobile device over data networks, bypassing telephony carriers
  • Join a conference call directly from the app by utilizing integrated audio conferencing capabilities
  • Eliminate fees for voice calls
SWN One-Click Connect
  • Instantly connect with Send Word Now’s customer support
  • Configure a one-touch connection to your inbound message boards or Interactive Voice Response (IVR) system
SWN Locate
  • Easily select alert recipients by their real-time geographic location
  • Geo-fencing capability provides for location selection without compromising privacy
  • Itinerary travel tracking ready

Send alerts through virtually any communications device.

Mobile and traditional phones


Short Message Service (SMS)

Desktop alerts

SWN Direct mobile app for recipients

RSS feeds, and more

Why Send Word Now?

Send Word Now’s award-winning mass notification system is proven to help organizations worldwide improve readiness, response and recovery through better communication. Within seconds and from any location, you can send voice, text, email, desktop and other alerts to thousands of people. Just as important, you can get word back to determine crucial next steps, or assess if people are safe and OK.

How Can I Be Sure Send Word Now is Right for My Organization?

Send Word Now offers the easiest, most reliable and most secure mass notification system on the market. Offering a 100% Uptime Guarantee as part of your robust service level agreement, Send Word Now gives you more confidence, better results and greater peace of mind.

When doing a mass notification system comparison, remember that by choosing Send Word Now, you’re aligned with the only mass notification vendor to have an International Affiliate Testing Network in place to monitor ongoing infrastructure capabilities globally.

Powering Emergency Communication For The Best